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Director of Carrier Relations and Compliance (New York, NY)
We seek a Director of Carrier Relations and Compliance who will report to our General Counsel and be responsible for the strategic and day-to-day management of carrier (wireless and wireline) relationships, as well as maintaining compliance for multiple product lines while minimizing risks to the business.
Duties and Responsibilities:
- Lead and manage the interdepartmental compliance program.
- Foster relationships with key stakeholders at wireless and wireline carriers
- Participate in governing bodies that influence compliance guidelines (MMA, CTIA, ATIS, etc.)
- Monitor key business and process metrics that measure carrier compliance
- Develop and implement compliance audit programs for existing and new products
- Manage, audit and analyze all regulatory, BBB and carrier complaints in conjunction with Customer Care and Legal
- Lead special projects
Qualifications:
- BA/BS degree in a related field required.
- 7-10 years compliance and/or audit management experience within the on-line marketing industry
- 7-10 years experience in telecommunications industry.
- Excellent verbal and written communication skills; ability to analyze guidelines, debate/argue and negotiate a positive solution; ability to deliver presentations to various audiences in clear and concise manner;
- Legal background or legal degree preferred.
- Must be a team player with the ability to excel in an entrepreneurial environment.
We are an EOE and M/F/D/V.
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